On the other hand, the top reviewer of TeamViewer writes 'Very helpful for tech support with good stability and scalability'. The top reviewer of Adobe Connect writes 'Reliable and easy to set up with great layout pods'. Adobe Connect is rated 9.0, while TeamViewer is rated 8.6. There should be the same way whether you are doing remote support or just calls.' 'It's pretty limited on the options they have.' 'I don’t see any areas where improvement is needed.'Īdobe Connect is ranked 9th in Virtual Meetings with 2 reviews while TeamViewer is ranked 1st in Virtual Meetings with 44 reviews. There are different methods for doing different things, which makes it a little bit more complicated. It has the clunkiness of having separate modules that aren't totally integrated. We then decided to go with Microsoft Teams.

We looked at it, reviewed it, and tested it out a bit.

They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. Even if you're using SCCM, it is an undertaking. For a whole enterprise, it is just not an easy task to install a client on everything. If you didn't install the client, you were very limited in terms of what you could do. I had some problems connecting to my clients and now I use AnyDesk.' 'Sometimes it lags.' 'The security could improve in TeamViewer.' 'I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them.' 'I didn't like the fact that you had to install a client for remote support. However, they should provide more free features to the user, such as factor authentication.' 'TeamViewer can improve connectivity. 'There is a paid version of this solution with more features available.

Is teamviewer free forever